Política de privacidad
Updated on October 02, 2025
Who We Are
Revyora ("we," "us," or "our") operates the website https://revyora.com/.
At Revyora, we are committed to offering high-quality products and exceptional customer service. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information.
Data Controller Information
For the purposes of the UK GDPR and applicable data protection laws, the data controller responsible for your personal data is:
Revyora
Address: 128 City Road, London, England, EC1V 2NX, United Kingdom
Email: info@revyora.com
Contact link: https://revyora.com/pages/contact-us
Information We Collect
Personal Identification Information
We collect personal identification information when Users interact with our Site, including when creating an account, placing an order, subscribing to our newsletter, or contacting customer service. This may include:
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Contact Information: Full name, email address, mailing address, and phone number.
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Payment Information: Credit card or other payment details required to process orders. Payment information is handled securely by third-party processors and not stored on our servers.
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Authentication Data: In specific cases we may request product photos, descriptions, or other data for verification.
Non-Personal Identification Information
We may automatically collect non-personal information whenever Users interact with our Site, such as:
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Browser & Device Information: Browser type, device type, operating system, and ISP.
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Log Data: IP address, pages visited, visit time, duration, and general usage data.
Cookies and Tracking Technologies
We use cookies and similar technologies to provide a better browsing experience.
Categories of Cookies:
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Strictly Necessary Cookies – Required for the website to function.
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Performance/Analytics Cookies – Help us understand user behavior (require consent).
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Functional Cookies – Enable personalization (require consent).
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Advertising/Marketing Cookies – Used for ads and campaign effectiveness (require consent).
Upon your first visit, you will see a cookie consent banner that allows you to accept, reject, or manage preferences. You may adjust your settings anytime through your browser or our cookie settings tool.
How We Use Collected Information
We may use your personal data to:
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Provide and Maintain Our Services: Process orders, manage accounts, and support customers.
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Personalize User Experience: Understand how Users interact with our Site to improve functionality.
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Improve Our Website: Enhance products, services, and user experience.
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Process Payments: Use provided data solely to complete transactions.
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Send Communications: Order updates, responses to inquiries, and, with consent, promotional messages.
How We Protect Your Data
We implement appropriate security measures to protect your personal information against unauthorized access, modification, or disclosure. Sensitive data exchanged between Users and our Site is encrypted using SSL and safeguarded by modern security standards. We comply with all relevant payment card industry regulations.
Data Sharing and Disclosure
We do not sell, trade, or rent personal information. However, we may share information:
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With Service Providers: Such as payment processors, shipping carriers, and customer support partners.
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For Legal Compliance: When required by law or necessary to protect our rights.
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During Business Transfers: Such as mergers, acquisitions, or asset sales.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined:
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Account Information: Stored while the account remains active.
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Legal Compliance: Retained as needed for tax, security, or regulatory obligations.
International Data Transfers
Your data may be transferred outside the UK or EEA. When this occurs, we ensure protection measures such as:
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UK International Data Transfer Agreement (IDTA)
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UK Addendum to the EU Standard Contractual Clauses
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Transfers to countries recognized as adequate by the UK government
Your Rights and Choices
Under the UK GDPR, you have the right to:
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Access your personal data
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Rectify inaccurate or incomplete information
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Erase personal data ("Right to be Forgotten")
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Restrict processing under certain conditions
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Data Portability – request your data in a structured, machine-readable format
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Object to processing, including direct marketing
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Not be subject to automated decision-making, including profiling
You can exercise these rights anytime by contacting us at:
📧 info@revyora.com
You may also opt out of marketing communications by clicking “unsubscribe” or contacting us.
Children’s Data
Our services are not intended for individuals under 16 years old, and we do not knowingly collect personal data from children. If you believe a child under 16 has provided data, contact us at info@revyora.com, and we will promptly delete the information.
Lawful Bases for Processing
We rely on the following lawful bases:
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Contract: To process orders, payments, deliveries, and customer support.
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Consent: For marketing communications and cookies requiring consent.
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Legitimate Interests: Improve website performance, prevent fraud, and enhance user experience.
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Legal Obligation: When processing is required to comply with applicable laws.
Company Information
Website Name: Revyora
Address: 128 City Road, London, England, EC1V 2NX, United Kingdom
Email: info@revyora.com
Website: https://revyora.com/
Contact Page: https://revyora.com/pages/contact-us
Company Number: 16426176
Customer Service Opening Hours:
Monday to Friday: 09:00–17:00
We respond within one day.
